More on "customer service"

Point of Rental Family Earns Back-to-Back InTents Honours

Posted on April 2, 2019
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Point of Rental earned InTents' magazine's Reader's Choice Award for Best Rental Software for the second consecutive year in 2019.
Thanks, InTents readers and POR family! In 2018, you not only nominated us as the Best Rental Software for the industry, but you made us the InTents Reader’s Choice for the category. And this year you did it again. We’re proud to be a part of such a supportive, innovative, caring crew and we’re happy y’all appreciate our team’s work to ensure you’re getting the best hire software experience possible. Special thanks to the people that volunteered to be quoted: ...Read More

How Are They So Successful? Durante Rentals

Posted on August 19, 2016
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Posted in Rental Industry
Durante Rentals is one of the fastest-growing companies in America for the fourth straight year.
New York-based Durante Rentals, one of the country’s leading providers of construction equipment and tool rentals, announced the successful implementation of its new rental software, Point of Rental Elite, today. Well-known as the tri-state area’s powerhouse in the construction equipment rental industry, Durante is quickly expanding their operations and the industry is taking notice. Founded in the middle of an economic malaise in 2009 by cousins John and Anthony Durante with business partner Chris Jones, the company has seen astounding ...Read More

Secrets of Success for Providing Superior Customer Service

Posted on December 9, 2015
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Posted in Culture
Customer service is the foundation to any successful business. Even with the best products out there, without exceptional customer service, odds are the company won’t survive long-term. Customer service goes beyond doing what is necessary for a customer to truly caring about the customer, their business, and the people around you. At Point-of-Rental, that’s our lifeblood. We recognize that no matter how great our software is, our business depends on how well we care for our customers. In our offices, ...Read More